Our remote support service handles a centralized or distributed environment of end-user equipment. This includes computers, peripherals, printers, PDAs, mobile devices, and others, which belong to the organization and as such require proactive and homogeneous control, protection and maintenance. Vierge Group transforms reactive environments by introducing activities such as:

Vierge Group provides specialized technical assistance to resolve incidents in the area that affect the technological infrastructure for IT users (PC, laptop, printer, software productivity, operating system, etc.). Our technical service is committed to providing preventive maintenance and repairs to core devices, with the aim of ensuring operational continuity for users and core platforms.

• We offer a multi-platform and multi-brand service.
• Our service is delivered to the user's workstation or to our customers' premises.

Markets are changing faster every day and require companies to implement a technology infrastructure that is secure, reliable, and adds value to the business. However, it is becoming increasingly complex and expensive to manage, as it must integrate servers, operating systems, applications, networks, and data storage from various hardware and software vendors. Vierge Group's management and monitoring services help clients maximize their IT investments, providing a modular service at a reasonable cost that improves business process productivity.

The services associated with an enterprise software product define the difference between multiple vendors of the same application. Given the high level of investment and human resources committed to the implementation of enterprise applications, there are key elements that must be managed by specialized professionals. Vierge Group provides a range of services critical to the successful implementation of enterprise applications, for both owned and third-party applications, including: