Privacy Policy

Updated on 2023-11-22 

Vierge Group ("we", "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how Vierge Group collects, uses, and discloses your personal information.

This Privacy Policy applies to our website, https://www.viergegroup.com/, and their associated subdomains (collectively, our "Service") along with our application, Vierge Group. By accessing or using our Service, you indicate that you have read, understood, and consented to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms 

To help explain things as clearly as possible in this Privacy Policy, whenever any of these terms are referenced, they are strictly defined as:

  • Cookie: A small amount of data generated by a website and stored by your web browser. It is used to identify your browser, provide analytics, remember information about you, such as your language preference or login information.
  • Company: When this policy mentions "Company," "we," "us," or "our," it refers to Vierge Group (221 NW 165th St, Miami, FL 33169), which is responsible for your information under this Privacy Policy.
  • Platform: Vierge Group's internet website, web application, or public-facing digital application.
  • Country: where Vierge Group or the owners/founders of Vierge Group are located, in this case it is United States.
  • Customer: refers to the company, organization or person that registers to use the Vierge Group Service to manage relationships with its consumers or users of the service.
  • Device: Any device connected to the Internet, such as a phone, tablet, computer, or any other device that can be used to visit Vierge Group and use the Services.
  • IP address: Each device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. Often, an IP address can be used to identify the location from which a device connects to the internet.
  • Personnel: refers to those individuals who are employed by Vierge Group or are under contract to perform a service on behalf of one of the parties.
  • Personal data: any information that directly, indirectly or in connection with other information, including a personal identification number, allows the identification of a natural person.
  • Service: means the service provided by Vierge Group as described in the relative terms (if available) and on this platform.
  • Third Parties: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may be of interest to you.
  • Website: The site of the Vierge Group, which can be accessed via this URL: https://www.viergegroup.com/
  • You: a person or entity that is registered with Vierge Group to use the Services.

What information do we collect?

We collect information from you when you visit our platform, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

  • Name/Username
  • Mailing Addresses

We also collect information from mobile devices for a better user experience, although these features are completely optional:

  • Location (GPS): Location data helps create an accurate representation of your interests, and this can be used to drive more targeted and relevant ads to potential customers.
  • Phonebook (contact list): Your contact list allows the platform to be much easier for the user to use, as accessing your contacts from the app allows you to save tons of time.
  • Camera (images): Granting permission to the camera allows the user to upload any image directly from the platform, you can safely deny the camera permissions for this platform.

How do we use the information we collect?

Any of the information we collect from you may be used in one of the following ways: 

  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our platform (we continually strive to improve what our platform offers based on the information and feedback we receive from you).
  • To improve customer service (your information helps us more effectively respond to your customer service requests and support needs).
  • To process transactions.
  • To administer a contest, promotion, survey, or other site feature.
  • To send periodic emails.

When does Vierge Group use third-party end-user information?

Vierge Group will collect end-user data necessary to provide Vierge Group's services to our customers.

End users may voluntarily provide us with the information they have made available on social media websites. If you provide us with such information, we may collect publicly available information from the social media websites you have indicated. You can control the amount of information that social media websites make public by visiting these websites and changing your privacy settings.

When does Vierge Group use third-party customer information?

We receive information from third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a customer of Vierge Group, we receive information from a third party that provides automated fraud detection services to Vierge Group. From time to time, we also collect information that is made publicly available on social media websites. You can control the amount of information that social media websites make public by visiting these websites and changing your privacy settings. 

Do we share the information we collect with third parties? 

We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may be of interest to you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, sale of assets, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and platform, database storage and administration, email management, storage marketing, credit card processing, servicing and fulfilling orders for products and services you may purchase through the platform. We may share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and you.

We may share portions of the data in our log file, including IP addresses, for analytics purposes with third parties, such as web analytics partners, app developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technological data, such as connection speed, whether you have visited the platform in a shared location, and the type of device used to visit the platform. They may aggregate information about our advertising and what you see on the platform and then provide audits, research, and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to government, law enforcement officials, or private third parties, as we deem, in our sole discretion, to be necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public, or any person,  to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with applicable court orders, laws, rules, and regulations. 

Where and when is customer and end-user information collected?

Vierge Group will collect the personal information you submit to us. We may also receive personal information about you from third parties as described above. 

How do we use your email address? 

By submitting your email address on this platform, you agree to receive emails from us. You may unsubscribe from any of these email lists at any time by clicking on the opt-out link or other unsubscribe option included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We don't send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites such as Facebook, where we show personalized advertising to specific individuals who have opted in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates related to your order. However, if you have provided us with the same email through another method, we may use it for any of the purposes set out in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How long do we keep your information?

We retain your information only for as long as we need it to provide Vierge Group to you and fulfill the purposes described in this policy. This is also the case for anyone with whom we share your information and who performs services on our behalf. When we no longer need to use your information and it is not necessary for us to retain it to comply with our legal or regulatory obligations, we will delete it from our systems or de-identify it so that we cannot identify you.

How do we protect your information? 

We implement a variety of security measures to maintain the security of your personal information when you place an order, enter, submit, or access your personal information. We offer the use of a secure server. All sensitive/credit information supplied is transmitted via Secure Socket Layer (SSL) technology and then encrypted in our database of payment gateway providers only to be accessible by those authorized with special access rights to such systems, and they must keep the information confidential. After a transaction, your private information (credit cards, social security numbers, finances, etc.) is never archived. However, we cannot guarantee the absolute security of the information you transmit to Vierge Group or guarantee that your information on the service will not be accessed, disclosed, altered or destroyed by a breach of any of our physical conditions, technical or managerial safeguards. 

Could my information be transferred to other countries?

Vierge Group is incorporated in United States. Information collected through our website, through direct interactions with you, or from the use of our support services may from time to time be transferred to our offices or personnel, or to third parties, located around the world, and may be viewed and hosted anywhere in the world, including countries that may not have generally applicable laws governing the use and transfer of such data. To the fullest extent permitted by applicable law, by using any of the foregoing, you voluntarily consent to the cross-border transfer and hosting of such information. 

Is the information collected through the Vierge Group Service secure? 

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures in place to help safeguard, prevent unauthorized access, maintain data security, and properly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people may commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while we make every reasonable effort to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any inalienable duty to protect your personal information, you agree that willful misconduct will be the standards used to measure our compliance with that duty.

Can I update or correct my information? 

The rights you have to request updates or corrections to the information Vierge Group collects depend on your relationship with Vierge Group. Staff may update or correct their information as detailed in our internal company employment policies.

Customers have the right to request restriction of certain uses and disclosures of personally identifiable information as follows. You may contact us to (1) update or correct your personally identifiable information, (2) change your preferences regarding communications and other information you receive from us, or (3) delete personally identifiable information that is maintained about you in our system (subject to the following paragraph), by terminating your account. Such updates, corrections, changes, and deletions will have no effect on other information we maintain or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requiring a unique password) to verify your identity before granting you access to your profile or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

You should be aware that it is not technologically possible to delete each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a form that cannot be erased and will be difficult or impossible for us to locate. Immediately upon receipt of your request, all personal information stored in the databases we actively use and other easily searchable means will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically possible.

If you are an end user and would like to update, delete, or receive any information we hold about you, you may do so by contacting the organization of which you are a customer. 

Personal 

If you are an employee or applicant of Vierge Group, we collect the information you voluntarily provide to us. We use the information collected for human resources purposes to administer employee benefits and select applicants.

You may contact us to (1) update or correct your information, (2) change your preferences regarding communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes, and deletions will have no effect on other information we maintain or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion. 

Business Sale 

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Vierge Group or any of its corporate affiliates (as defined herein), or the portion of Vierge Group or any of its corporate Affiliates to which the Service relates,  or in the event that we discontinue our business or file a petition or have filed a petition against us in the event of bankruptcy, reorganization, or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our corporate affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Vierge Group, whether owned or otherwise. Any information relating to you that we provide to our corporate affiliates will be treated by such corporate affiliates in accordance with the terms of this privacy policy.

Governing Law 

This Privacy Policy is governed by the laws of the United States without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those individuals who may have the right to bring claims under the Privacy Shield or the Swiss-American framework.

The laws of United States, excluding its conflicts of laws, will govern this Agreement and your use of the platform. Your use of the platform may also be subject to other local, state, national, or international laws.

By using Vierge Group or communicating with us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not interact with our website or use our services. Your continued use of the Website, direct interaction with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent 

We have updated our Privacy Policy to give you full transparency about what is set when you visit our site and how it is used. By using our platform, registering an account, or making a purchase, you hereby agree to our Privacy Policy and agree to its terms. 

Links to Other Websites 

This Privacy Policy applies only to the Services. The Services may contain links to other websites that Vierge Group does not operate or control. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or verified for our accuracy or completeness. Please remember that when you use a link to go from the Services to another website, our Privacy Policy no longer stands. Your browsing and interaction on any other website, including those that have a link on our platform, are subject to that website's own rules and policies. Such third parties may use their own cookies or other methods to collect information about you. 

Cookies

Vierge Group uses "cookies" to identify the areas of our website that you have visited. A cookie is a small piece of data that your web browser stores on your computer or mobile device. We use cookies to improve the performance and functionality of our platform, but they are not essential to your use. However, without these cookies, certain features, such as videos, may not be available or you will be required to enter your login details each time you visit the platform, as we would not be able to remember that you were logged in previously. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access the functionality of our website properly or at all. We never place personally identifiable information in cookies. 

Block and Disable Cookies and Similar Technologies 

Wherever you are, you can also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to use all of its features and services fully. You should also be aware that you may also lose saved information (e.g. saved login details, site preferences) if you block cookies in your browser. Different browsers provide you with different controls. Disabling a cookie or a category of cookie does not delete the cookie from your browser, you will need to do it yourself from your browser, you should visit your browser's help menu for more information. 

Remarketing Services 

We use remarketing services. What is remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads on the internet to people who have already visited your website. It allows your business to look like you're "following" people on the internet by running ads on the websites and platforms they use the most.

Children's Privacy 

We collect information from children under the age of 13 only to improve our services. If you are a parent or guardian and are aware that your child has provided us with personal data without your permission, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to delete that information from our servers.

Changes to our Privacy Policy 

We may change our Service and policies, and we may need to make changes to this Privacy Policy to accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (e.g., through our Service) before making changes to this Privacy Policy and give you an opportunity to review them before they become effective. Then, if you continue to use the Service, you will be subject to the updated Privacy Policy. If you do not wish to accept this or any updated Privacy Policy, you may delete your account.

Third-Party Services 

We may display, include, or make available third-party content (including data, information, applications, and other product services) or provide links to third-party websites or services ("Third-Party Services").

You acknowledge and agree that Vierge Group shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Vierge Group does not and shall not have any obligation or liability to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

Tracking Technologies

API de Google Maps 

The Google Maps API is a robust tool that can be used to create a custom map, search map, logging features, display live data synchronization with location, plan routes, or create a mashup, just to name a few. The Google Maps API may collect information from you and your device for security purposes. The Google Maps API collects information that is maintained in accordance with its Privacy Policy. 

Cookies

We use Cookies to improve the performance and functionality of our platform, but they are not essential to your use. However, without these cookies, certain features, such as videos, may not be available or you will be required to enter your login details each time you visit the platform, as we would not be able to remember that you were logged in previously. 

Information about the General Data Protection Regulation (GDPR) 

We may collect and use information from you if you are in the European Economic Area (EEA), and in this section of our Privacy Policy we will explain exactly how and why this data is collected, and how we keep it under protection from replication or misuse.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how companies protect EU residents' data and improves the control EU residents have over their personal data.

The GDPR is relevant for any company operating globally and not just for EU-based companies and EU residents. Our customers' data is important no matter where it resides, which is why we have implemented GDPR controls as our gold standard for all our operations around the world.

What is Personal Data?

Any data that relates to an identifiable or identifiable individual. The GDPR covers a broad spectrum of information that could be used on its own or in combination with other pieces of information to identify an individual. Personal data goes beyond an individual's name or email address. Examples include financial information, political opinions, genetic data, biometrics, IP addresses, physical address, sexual orientation, and ethnicity. Data protection principles include requirements such as: 

  • Personal data collected must be processed fairly, lawfully and transparently and must only be used in the manner an individual would reasonably expect.
  • Personal data should only be collected to fulfill a specific purpose and should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.
  • Personal data should not be retained longer than is necessary to fulfil its purpose.
  • Individuals covered by the GDPR have the right to access their own personal data. They can also request a copy of their data and have their data updated, deleted, restricted, or moved to another organization.

Why is GDPR important?

GDPR adds some new requirements regarding how companies must protect the personal data of the individuals they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing higher fines for non-compliance. Beyond these facts, it's simply the right thing to do. At Vierge Group, we strongly believe that the privacy of your data is very important and we already have robust security and privacy practices in place that go above and beyond the requirements of this new regulation.

Individual rights of the data subject: access, portability and deletion of data

We are committed to helping our clients comply with GDPR data subject rights requirements. Vierge Group processes or stores all personal data with providers that are DPA-compliant and have been fully vetted. We store all conversations and personal data for up to 6 years, unless your account is deleted. In which case, we delete all data in accordance with our Terms of Service and Privacy Policy, but we will not keep it for more than 60 days. We understand that if you work with EU customers, you must be able to provide them with the ability to access, update, retrieve, and delete personal data. We've been set up as self-service from the start and have always given you access to your data and your customers' data. Our customer support team is here for you to answer any questions you may have about working with the API. 

California Residents 

The California Consumer Privacy Act (CCPA) requires us to disclose the categories of Personal Information we collect and how we use it, the categories of sources from which we collect Personal Information, and the third parties with whom we share it, which we have explained above.

We are also required to communicate information about the rights that California residents have under California law. You can exercise the following rights: 

  • Right to know and access. You may submit a verifiable request for information regarding: (1) categories of Personal Information we collect, use, or share; (2) the purposes for which we collect or use categories of personal information; (3) categories of sources from which we collected personal information; and (4) specific pieces of personal information we have collected about you.
  • Right to equal service. We will not discriminate against you if you exercise your privacy rights.
  • Right to Delete. You may submit a verifiable request to close your account and we will delete the Personal Information about you that we have collected.
  • Request that a company that sells a consumer's personal data not sell the consumer's personal data. If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us. We do not sell our users' personal information. Powered by TCPDF (www.tcpdf.org) For more information about these rights, please contact us. 

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose the categories of personal information we collect and how we use it, the categories of sources from which we collect the personal information, and the third parties with whom we share it, which we explained above.

CalOPPA users have the following rights: 

  • Right to know and access. You may submit a verifiable request for information regarding: (1) categories of Personal Information we collect, use, or share; (2) the purposes for which we collect or use categories of personal information; (3) categories of sources from which we collected personal information; and (4) specific pieces of personal information we have collected about you.
  • Right to equal service. We will not discriminate against you if you exercise your privacy rights.
  • Right to Delete. You may submit a verifiable request to close your account and we will delete the Personal Information about you that we have collected.
  • The right to request that a business that sells a consumer's personal data not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us.

We do not sell our users' personal information.

For more information about these rights, please contact us.

Contacts 

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