Privacy Policy

Updated on 2023-11-22

Vierge Group (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how Vierge Group collects, uses, and discloses your personal information.

This Privacy Policy applies to our website, https://www.viergegroup.com/
and its associated subdomains (collectively, our “Service”) along with our application, Vierge Group. By accessing or using our Service, you indicate that you have read, understood, and agreed to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and in our Terms of Service.

Definitions and Key Terms
To help explain things as clearly as possible in this Privacy Policy, whenever any of these terms are mentioned, they are strictly defined as follows:

  • Cookie: A small amount of data generated by a website and stored by your browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
  • Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Vierge Group (221 NW 165th St, Miami, FL 33169), which is responsible for your information under this Privacy Policy.
  • Platform: Vierge Group Internet website, web application, or public-facing digital application.
  • Country: Where Vierge Group or the owners/founders of Vierge Group are located—in this case, the United States.
  • Customer: Refers to the company, organization, or person that signs up to use the Vierge Group Service to manage relationships with their consumers or service users.
  • Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Vierge Group and use the services.
  • IP Address: Every device connected to the internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device connects to the internet.
  • Personnel: Refers to those individuals who are employed by Vierge Group or are under contract to perform a service on behalf of one of the parties.
  • Personal data: Any information that directly, indirectly, or in connection with other information—including a personal identification number—allows for the identification of a natural person.
  • Service: Refers to the service provided by Vierge Group as described in the relative terms (if available) and on this platform.
  • Third parties: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may interest you.
  • Website: Vierge Group site, accessible via this URL: https://www.viergegroup.com/
  • You: A person or entity that is registered with Vierge Group to use the Services.

What Information Do We Collect?
We collect information from you when you visit our platform, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

  • Name / Username
  • Email addresses

We also collect mobile device information for a better user experience, although these features are completely optional:

  • Location (GPS): Location data helps create an accurate representation of your interests, and this can be used to deliver more targeted and relevant ads to potential customers.
  • Phonebook (Contact List): Your contact list makes the platform much easier for you to use, as accessing your contacts directly from the application saves you a lot of time.
  • Camera (Images): Granting camera permission allows the user to upload any image directly from the platform. You may safely deny camera permissions for this platform.

How Do We Use the Information We Collect?
Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us better respond to your individual needs)
  • To improve our platform (we continually strive to improve what our platform offers based on the information and feedback we receive from you)
  • To improve customer service (your information helps us respond more effectively to your customer service requests and support needs)
  • To process transactions
  • To administer a contest, promotion, survey, or other site feature
  • To send periodic emails

When Does Vierge Group Use End-User Information from Third Parties?
Vierge Group will collect end-user data necessary to provide Vierge Group services to our clients.

End users may voluntarily provide us with information they have made available on social media websites. If you provide us with such information, we may collect publicly available information from the social media websites you have indicated. You can control the amount of information that social media websites make public by visiting those websites and changing your privacy settings.

When Does Vierge Group Use Customer Information from Third Parties?
We receive information from third parties when you communicate with us. For example, when you provide us with your email address to show interest in becoming a Vierge Group customer, we receive information from a third party that provides automated fraud detection services to Vierge Group. Occasionally, we also collect information made publicly available on social media websites. You can control the amount of information that social media websites make public by visiting those websites and changing your privacy settings.

Do We Share the Information We Collect with Third Parties?
We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may interest you. We may also share it with our affiliates and current and future business partners, and if we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors in interest.

We may engage trusted third-party service providers to perform functions and provide services for us, such as hosting and maintaining our servers and platform, database storage and management, email management, marketing storage, credit card processing, product and service order fulfillment, and other services you may purchase through the platform. We are likely to share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytical purposes with third parties such as web analytics partners, application developers, and advertising networks. If your IP address is shared, it may be used to estimate general location and other technological data, such as connection speed, whether you have visited the platform from a shared location, and the type of device used to access the platform. They may aggregate information about our advertising and what you see on the platform and then provide audits, research, and reports for us and our advertisers.

We may also disclose personal and non-personal information about you to government authorities, law enforcement officials, or private third parties, as we deem necessary or appropriate in our sole discretion to respond to claims, legal processes (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with court orders, laws, rules, and applicable regulations.

Where and When Is Customer and End-User Information Collected?
Vierge Group will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.

How Do We Use Your Email Address?
By submitting your email address on this platform, you agree to receive our emails. You may opt out of any of these email lists at any time by clicking the unsubscribe link or other opt-out option included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do.

By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display customized advertising to specific people who have opted to receive communications from us. Email addresses submitted solely through the order processing page will be used exclusively for the purpose of sending you information and updates related to your order. However, if you have provided us with the same email address through another method, we may use it for any of the purposes set forth in this Policy.

Note: If at any time you wish to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How Long Do We Retain Your Information?
We retain your information only for as long as we need it to provide you with Vierge Group services and fulfill the purposes described in this policy. This also applies to anyone with whom we share your information and who performs services on our behalf. When we no longer need to use your information and it is not required for us to retain it to comply with our legal or regulatory obligations, we will remove it from our systems or anonymize it so that you cannot be identified.

How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit, or access your personal information. We offer the use of a secure server. All sensitive/credit information supplied is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database, accessible only by those authorized with special access rights to such systems, who are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never stored. However, we cannot guarantee the absolute security of information you transmit to Vierge Group or ensure that your information on the Service will not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Could My Information Be Transferred to Other Countries?
Vierge Group is incorporated in the United States. Information collected through our website, through direct interactions with you, or through the use of our support services may, from time to time, be transferred to our offices or personnel, or to third parties, located worldwide, and may be viewed and hosted anywhere in the world, including countries that may not have general laws regulating the use and transfer of such data. To the fullest extent permitted by applicable law, by using any of the above, you voluntarily consent to the cross-border transfer and hosting of such information.

Is the Information Collected Through the Vierge Group Service Secure?
We take precautions to safeguard the security of your information. We have physical, electronic, and managerial procedures in place to help protect, prevent unauthorized access, maintain data security, and properly use your information. However, neither people nor security systems are infallible, including encryption systems. In addition, people can commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while we make all reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-waivable duty to protect your personal information, you agree that intentional misconduct will be the standard used to measure our compliance with that duty.

Can I Update or Correct My Information?
The rights you have to request updates or corrections to the information Vierge Group collects depend on your relationship with Vierge Group. Personnel may update or correct their information as detailed in our internal employment policies.

Customers have the right to request restrictions on certain uses and disclosures of personally identifiable information as follows. You may contact us to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you in our system (subject to the following paragraph), by canceling your account. Such updates, corrections, changes, and deletions will have no effect on other information we maintain or information we have already provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your profile or making corrections. You are responsible for maintaining the confidentiality of your unique password and account information at all times.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Upon receiving your request, all personal information stored in databases we actively use and in other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

If you are an end-user and would like to update, delete, or receive any information we hold about you, you may do so by contacting the organization of which you are a customer.

Personnel
If you are an employee or applicant of Vierge Group, we collect the information you voluntarily provide. We use the information collected for human resources purposes to manage employee benefits and to select applicants.

You may contact us to (1) update or correct your information, (2) change your preferences regarding communications and other information you receive from us, or (3) obtain a record of the information we have related to you. Such updates, corrections, changes, and deletions will not affect any other information we maintain or information we may have provided to third parties in accordance with this Privacy Policy before such update, correction, change, or deletion.

Business sale
We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of Vierge Group’s assets or those of any of its corporate affiliates (as defined herein), or the portion of Vierge Group or any of its corporate affiliates to which the Service relates, or in the event that we discontinue our business or file, or have filed against us, a petition in bankruptcy, reorganization, or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates
We may disclose information (including personal information) about you to our corporate affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Vierge Group, whether by ownership or otherwise. Any information related to you that we provide to our corporate affiliates will be treated by those corporate affiliates in accordance with the terms of this Privacy Policy.

Governing Law
This Privacy Policy is governed by the laws of the United States, without regard to its conflict of laws provisions. You agree to the exclusive jurisdiction of the courts with respect to any action or dispute that arises between the parties under or in connection with this Privacy Policy, except for those individuals who may have rights to bring claims under the Privacy Shield or the Swiss-U.S. framework.

The laws of the United States, excluding its conflicts of law rules, will govern this Agreement and your use of the platform. Your use of the platform may also be subject to other local, state, national, or international laws.

By using Vierge Group or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree with this Privacy Policy, you should not interact with our website or use our services. Continued use of the website, direct interaction with us, or after the posting of changes to this Privacy Policy that do not materially affect the use or disclosure of your personal information will constitute your acceptance of those changes.

Your Consent
We have updated our Privacy Policy to provide you with full transparency on what is set when you visit our site and how it is used. By using our platform, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Links to Other Websites
This Privacy Policy applies only to the Services. The Services may contain links to other websites that Vierge Group does not operate or control. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or checked by us for accuracy or completeness. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, are subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Cookies
Vierge Group uses “cookies” to identify the areas of our website you have visited. A cookie is a small piece of data that your web browser stores on your computer or mobile device. We use cookies to enhance the performance and functionality of our platform, but they are not essential for its use. However, without these cookies, certain features, such as videos, may not be available, or you may be required to enter your login details each time you visit the platform since we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access the functionality of our website correctly or at all. We never place personally identifiable information in cookies.

Blocking and Disabling Cookies and Similar Technologies
Wherever you are located, you can also configure your browser to block cookies and similar technologies, but doing so may block our essential cookies and prevent our website from functioning properly, and you may not be able to use all of its features and services fully. You should also be aware that you may lose saved information (e.g., saved login details, site preferences) if you block cookies in your browser. Different browsers provide different controls. Disabling a cookie or a category of cookies does not delete the cookie from your browser; you must do this yourself through your browser settings. Please visit your browser’s help menu for more information.

Remarketing Services
We use remarketing services. What is remarketing? In digital marketing, remarketing (or retargeting) is the practice of displaying ads on the internet to people who have already visited your website. It allows your business to appear as though it is “following” people around the internet by displaying ads on the websites and platforms they use the most.

Children’s Privacy
We collect information from children under the age of 13 only to improve our services. If you are a parent or guardian and you know that your child has provided us with personal data without your consent, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without parental consent verification, we take steps to remove that information from our servers.

Changes to Our Privacy Policy
We may change our Service and our policies, and we may need to update this Privacy Policy so that it accurately reflects our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before making changes to this Privacy Policy and give you the opportunity to review them before they take effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not wish to accept this or any updated Privacy Policy, you may delete your account.

Third-Party Services
We may display, include, or make available third-party content (including data, information, applications, and other product services) or provide links to third-party websites or services (“Third-Party Services”).

You acknowledge and agree that Vierge Group shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Vierge Group does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links are provided solely for your convenience, and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

Google Maps API
The Google Maps API is a powerful tool that can be used to create a customized map, a search map, registration features, display live data synchronization with location, plan routes, or create a mashup, just to name a few.

The Google Maps API may collect information from you and your device for security purposes. The Google Maps API collects information that is maintained in accordance with its Privacy Policy.

Cookies
We use Cookies to enhance the performance and functionality of our platform, but they are not essential for its use. However, without these cookies, certain features, such as videos, may not be available, or you may be required to enter your login details each time you visit the platform, as we would not be able to remember that you had previously logged in.

Information About the General Data Protection Regulation (GDPR)
We may collect and use information from you if you are a resident of the European Economic Area (EEA), and in this section of our Privacy Policy we will explain exactly how and why this data is collected, and how we keep it protected from misuse or replication.

What is GDPR?
GDPR is a data protection and privacy law across the EU that regulates how businesses protect the data of EU residents and enhances the control that EU residents have over their personal data.

GDPR is relevant to any company operating globally, not just companies based in the EU and EU residents. The data of our customers is important regardless of where they are located, which is why we have implemented GDPR controls as our benchmark standard for all our worldwide operations.

What is Personal Data?
Any data that relates to an identifiable or identified individual. GDPR covers a wide spectrum of information that could be used either alone or in combination with other pieces of information to identify a person. Personal data goes beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical addresses, sexual orientation, and ethnic background.

The principles of data protection include requirements such as:

Personal data collected must be processed fairly, lawfully, and transparently and should only be used in ways that a person would reasonably expect.

Personal data should only be collected to fulfill a specific purpose and should only be used for that purpose. Organizations must specify why they need personal data when they collect it.

Personal data should not be kept longer than necessary to fulfill its purpose.

Individuals covered by GDPR have the right to access their own data. They may also request a copy of their data, and have their data updated, deleted, restricted, or moved to another organization.

Why is GDPR Important?
GDPR adds some new requirements regarding how companies should protect the personal data they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for noncompliance. Beyond these facts, it is simply the right thing to do. At Vierge Group, we strongly believe that the privacy of your data is very important, and we already have strong security and privacy practices that go beyond the requirements of this new regulation.

Individual Data Subject Rights: Access, Portability, and Deletion of Data
We are committed to helping our clients comply with GDPR data subject rights requirements. Vierge Group processes or stores all personal data with DPA-compliant providers that have been fully vetted. We store all conversations and personal data for a maximum of 6 years, unless your account is deleted. In such a case, we delete all data in accordance with our Terms of Service and Privacy Policy, but we will not retain it for more than 60 days.

We are aware that if you work with EU clients, you must be able to provide them with the ability to access, update, retrieve, and delete personal data. We have been set up as a self-service platform from the start and have always given you access to your data and your clients’ data. Our customer support team is here to answer any questions you may have about working with the API.

California Residents
The California Consumer Privacy Act (CCPA) requires us to disclose the categories of Personal Information we collect and how we use it, the categories of sources from which we collect Personal Information, and the third parties with whom we share it, as explained above.

We are also required to communicate information about the rights California residents have under California law. You may exercise the following rights:

  • Right to Know and Access. You may submit a verifiable request for information regarding: (1) categories of Personal Information we collect, use, or share; (2) purposes for which we collect or use categories of Personal Information; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.
  • Right to Equal Service. We will not discriminate against you if you exercise your rights.
  • Right to Delete. You may submit a verifiable request to close your account, and we will delete the Personal Information we have collected about you.
  • Right to Opt-Out of Sale. You may request that a business that sells consumers’ personal data not sell your personal data.

If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us.

We do not sell our users’ personal information.

For more information about these rights, please contact us.

California Online Privacy Protection Act (CalOPPA)
CalOPPA requires us to disclose the categories of Personal Information we collect and how we use it, the categories of sources from which we collect Personal Information, and the third parties with whom we share it, as explained above.

CalOPPA users have the following rights:

  • Right to Know and Access. You may submit a verifiable request for information regarding: (1) categories of Personal Information we collect, use, or share; (2) purposes for which we collect or use categories of Personal Information; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.
  • Right to Equal Service. We will not discriminate against you if you exercise your rights.
  • Right to Delete. You may submit a verifiable request to close your account, and we will delete the Personal Information we have collected about you.
  • Right to Opt-Out of Sale. You may request that a business that sells consumers’ personal data not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us.

We do not sell our users’ personal information.

For more information about these rights, please contact us.

Contact us
Please feel free to contact us if you have any questions.

By email: info@viergegroup.com

By phone: +(1) 305 407-8860